We came from Longview on a very rainy day to look at Velars. We picked out 2 that we wanted to test drive and went to the Sales office to speak with a Sales Guide. I feel bad for the employees because they are working out of a trailer while their new building is being built. However, that did not change the excellent customer service we received. Several guys greeted us and we looked to Joel Burnette when he said, "Are y'all looking for new or used?" We said, "New." He immediately smiled and asked us to have a seat. We told him we already had the stock numbers of both vehicles and he said, "Give me a minute and I'll pull them up." We drove a gray Velar first and during the short test drive, he explained so many features and was just very personable to visit with during our entire stay. We then drove the white Velar and because of the "ROSE GOLD" accents, I was sold!!! The whole experience was very pleasant and they worked with us and got the deal we wanted. My husband is a General Manager of a dealership and I am also in the car business, so we usually are on the OTHER side of a car deal. However, Joel was awesome and because of him, and our experience at Land Rover Frisco, we drove a beautiful Range Rover Velar back to East Texas!!!
The service center customer service is very helpful.
Our Sales Representative, Anthony Carvalho, was, as always very attentive and respectful of our needs and limits. Once again a great buying experience.
Although I did not buy, the gentleman that assisted me was awesome!
I highly recommend buying from Jaguar Land Rover Frisco. I waited til I found the perfect car at this location so I could exclusively buy here. Joel, Mike, and each employee has treated me fantastic over the 6 years ive known the staff here and I would not buy my cars elsewhere. THANK YOU GUYS! I love my now 3rd Range Rover
Sydney Archer is the reason why this deal happend. Not only is she knowledgeable about the vehicles, but she knows how to put a deal togerther, that satisfiys both the buyer and the sales management team. She will take the time to find the right unit at the best possible price. Great job Sydney......
Land Rover Frisco has always been a great place to both purchase and service a vehicle. Look forward to continuing to use them, especially excited about their new facility.
Outstanding Service, I worked with Sydney on my new purchase and she did a fantastic job along with the assistance of Roxy that helped with the delivery while Sydney was out. Ross in service is spot on and has helped me with all my needs. Best car buying experience ever for sure!