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Customer Testimonials
My advisor gave me options to fit my budget and the service was Fast and he was very thorough!
Great customer care and hospitality! We would recommend Land Rover Frisco to our family and friends!
Service is great, they always do their best to make the customers satisfied. No complain
Very professional and thorough. No pressure. Met my expectations. Would recommend this dealership to anyone seeking a high end vehicle.
Jon Fray (hopefully spelled correctly) was extremely helpful in answering all our questions and never pressured us to buy. We went to a couple Land Rover dealers and this was the first that treated us as potential owners. Great service will be back soon.
Excellent support by Austin, he did everything possible to get our dream car. Thanks Land Rover Frisco
I was pleased to be able to get my car in right away. The service was great, as always.
Alisha did a great job of presenting the product line and was very helpful . She represented the dealer well and was the primary reason l made the purchase.
I have found the service at this dealership has been excellent each time that I have taken it there. I rarely have had to go outside of my yearly service. Excellent workmanship!
Quick and thorough service. Pick up and drop off was completely pain free. Will continue future service.
Allessandra was very good at her job. The Lyft service was not as good however. If you would like more feedback on the Lyft experience let me know.
Randomly met Austin after driving to dealership to look at a vehicle. He was very communicative and did a great job throughout the process. Dealership is 1st class.
Robert in the service center is a pleasure to work with. He made sure that I received the service and care that I needed.
Great service with good communication, ease of access and booking. Always feel well looked after and supported.
My experience has always been positive with Land Rover Frisco. They deliver my car service promptly and accurately every time.
Was an excellent experience. Robert was professional and prompt. My car was scheduled for an oil change with an estimated time of two hours. The quote was accurate. The environment was clean and comfortable.
Robert in service is an excellent service advisor. Takes care of the issues and dollows up as well. John Fry was my salesperson. Always reaches out and says hello. Great people. Thanks
Service was quick, polite, and very accommodating. Representative went above and beyond and exceeded expectations
Anthony is very personable, he makes you feel comfortable not like other car salespeople. Land Rover Frisco is a great place hustle free car buying experience.
It was a Good Experience as my car had a couple of simple things that needed to be taken care off.
Land Rover Frisco took great care of me and my car. When the service window ran long they offered me a loaner car.
Great experience with Matt McKinney and he gave good Demo and explained the process for financing also
Jaun worked very diligently to find the right Defender for me. I appreciated his quick response to my questions
I appreciate the courtesy and professionalism of all your employees. Would recommend jaguar frisco. Thanks
Lewis Englis is phenomenal. Absolutely love him. He was courteous, knowledgeable, and clear about the costs.
Best car buying experience I have ever had; I will buy all my rovers here from this dealership.
I have worked with Mike Pike for the past several years. Each time he has exceeded our expectations and made a stressful situation (repairs) a very smooth process. Mike Pike has made "Be Like Mike" a slogan for us! Appreciate all he and the team does for our cars...
Wonderful service with a smile. Second time having my vehicle serviced at this location and couldn't be happier. New to the area and was worried about changing dealerships. Hands down the best one I've been to. The waiting area is also well planned out and well appointed with beverages and snacks. It's the little things that make a big difference.
Robert was amazing. Very polite and thoughtful. Best experience so far at the dealership. Quick turnaround
It is a reassuring pleasure to have my vehicle serviced by Land Rover Frisco. I showed up without an appointment a d Robert Talbot greeted me with professionalism and immediately assumed responsibility for taking care of the vehicle.
Eric made it easy and simple and I’m enjoying the ride. If you need a nice ride call Eric!!!!
It was a pleasure dealing with Austin and I really enjoyed the total service he provided. I would recommend Austin and the dealership to anyone interested.
They continue to take amazing of my car and me and provide a great customer experience. They are constantly communicating with me on progress to help me manage my time as they know my time is just as important as theirs.
Always a great experience with service and sales at Land Rover Frisco! We appreciate the quality of care .
Eric was a great salesman, he made the process fast and smooth, very personable. I had a great experience with the manager and finance, we ordered another Range Rover for my wife.
While my advisor was busy with another customer, the advisor next to him, John was available. Therefore, he volunteered to assist me. This aloud me to get checked in much quicker.
Juan was great helping us with our purchase! He made it quick and easy, which was what we wanted.
Great customer service. Quick turnover. Car is in good condition. Communication is good. Will go to the same dealership for future service. Loaner is a plus.
Austin was very professional and a man of his word. Everything he said would happen actually happened. He did not pressure us but gave us all the information we needed to make the best decision for us. We will purchase another vehicle from him again in the future. We will definitely be recommending Austin and Land Rover of Frisco to our friends and family.
I was very impressed by my service advisor, Lewis. Lewis did a great job explaining my service and was especially helpful when picking up my vehicle going over everything that was done. He was also very knowledgeable in demonstrating options on my truck that I wasn't even aware of or knew how to use.
I found the perfect SUV but I’ll be a repeat customer because of Alisha. She made sure I found the perfect vehicle and was great to work with.
Easy to work with. Great experience. I would definitely buy a car from them again.
Great customer service. All of the work was completed and car was ready when promised.
Austin was extremely attentive, helping me every step of the process. While my appointment for finalizing things had me waiting a bit, Austin kept me informed and took the opportunity to familiarize me with my new vehicle.
Robert Talbot is great to work with in the service department. Stays on top of things and communicates options effectively. I've worked with this dealership for more than 15 years and have always enjoyed the relationship all the way up to the GM Mike. Many thanks for all they do!
Great sales people and friendly staff to work with. We bought our Defender from them and our sales person Matt McKinney was great!
I came in with expectations that it wouldn’t be a good experience and left after looking at a car or two saying wow these guys are pretty nice. I was honest with them that we had a few options we were looking for and they never not once tried to “sell” me that I should go with a Land Rover. After looking over our options I sent a text and the process was started, did the online application, text him I was done and within 2 minutes he texted back and had the paperwork going and everything was approved. Austin ...
Austin made the process so easy, was able not to be stuck in a dealer and most of the stuff we were able to do through text to close the deal until signing paperwork. Thanks Austin
this dealership always has great service and attention to detail. i would like to see more loaner cars available in the future but everything else is amazing.
Jorge did a great job in getting me in and out quickly. Excellent service! Glitch in their texting software BUT very apologetic. It was no problem for me!
Loved working with Rob the manager it was Labor Day weekend and he worked with our state farm agent which made the transaction smooth!
My sales guy was amazing, and was able to get me in the Rover of my dreams!
Everyone there was very helpful and they put in the time to figure out what was wrong with my vehicle and were able to fix the problem.
Michael always takes care of us every time we bring a vehicle in to have service done. We are always kept well informed. I would definitely recommend this dealership.
Everything was completed on time. Lewis did communicate to me and delivered my car as promised.
Very clean, professional dealership. I was impressed with their no pressure approach to sales. They worked hard to help us reach a deal that worked for everyone. I would definitely consider buying from them again.
Excellent service. Eric was easy to work with. No hiccups. Fast and efficient. Looking forward to my next purchase.
Fast and efficient service. Communication could have been better. Did appreciate the delivery experience on the day.
I had no appointment schedule, I just drive in and was approached by service advisor who took care of my needs very quickly and efficient.
Jacob was amazing. Handled everything perfectly. Had everything ready. The fastest most trouble feee car buying experience I’ve ever had. Would definitely recommend both Jacob and Land Rover Frisco. Want to buy all my cars from them. Seriously. Thanks Jacob.
Todd got the job done! He was thorough and diligent in our transaction. Also, he was pleasant to work with.
Attentative and through! Speedy service and I was always kept informed. Tolbert was the best!
Aisha new the product and presented it very well. We went over several options and l was very comfortable purchasing the vehicle
Anthony was very knowledgeable and courteous. He made the process stress-free. I am super pleased with mu Discovery.
Alisha did a nice job of presenting the product and discussing all viable options. Excellent job!
Lewis was amazing he helped me with every detail with my car. He even taught me new stuff ab my car.
He was amazing, he helped me with every detail and showed me new details about my car. Lewis helped me take car of all the maintenance needed with my car
Robert Moreland takes excellent care of my fleet of range Rovers I would highly recommend his services to anyone
Robert Moreland does a phenomenal job with my fleet vehicles. I would highly recommend this dealership
The staff was friendly and helpful, this was a very pleasant shopping experience thanks to their help.
Todd was great and very helpful and got the deal worked up fast and approved without me being at the dealership. Once arriving everyone was very helpful and nice. Lee Castro in finance was great also and go us in and out. This was the fast car buying experience I have had in 27 years of buying cars. I have never been in and out that fast. We were at the dealership a total of an hour looked at the truck test drive and signed. Thanks to everyone at Land Rover Frisco for the great service.
Working with Alessandra was a smooth process. She figured out which service we needed and clearly explained things to us.
Robert in the service department did an impeccable job making sure my Jaguar was properly serviced and fixed under warranty. He is the reason I would purchase from their dealership in the future again! Great service and understanding how important it is to make the customer feel comfortable as possible!
Quick turn around time for repairs. Helpful and kind service rep. Ride to work from dealership when dropping off was a nice perk.
This was my first time working with Lewis Inglis. He was fantastic! I was blown away by his service and professionalism. I would highly recommend him to anyone needing a service advisor. I am also most impressed with David Huckabee. He has been a huge help to our family. We have 3 Range Rovers and he has assisted in directing us to the right people we need for service! I would, without hesitation, highly recommend him to anyone looking to purchase a new vehicle!
I will share my experience with friends who are interested in purchasing a new vehicle.
I’m going to share my experience with friends looking to purchase a new vehicle.
Juan made the process straightforward, listened to the requirements asked and brought options only within requested price point.
Lewis Inglis is our service advisor and he was great! Wonderful communication !Car was ready when he stated that it would be. I do think you all should have car rentals for your clients ! He was very kind and had the shuttle service take me back home .
Quick process, met my price needs, easy process to complete with no hassles - recommend again.
Lewis and his team gave me one of the best services I’ve ever had! Thank you
Very easy process! Eric is very knowledgeable and professional! He went above and beyond for us.
Helpful, very knowledgeable service advisor. Always spotless. Friendly atmosphere. I’m a loyal customer for a while now.
Michael was an awesome Service Representative. He was very knowledgeable as well as personable. He created a welcoming service experience.
My service appointment was on August 10, 2023. My Service Advisor was friendly, thorough and efficient. He spent time explaining my service needs and even options to save money by bundling service options. He also took extra time at the end of my service appointment to show features of my Range Rover that I still had not been using or was aware of. Way to go the extra mile to service a customer.
Excellent customer service by Robert Moreland.He is the best! keep it up! right from the day I given the car for service and till delivery felt very good.
Hi, Jon Frey did an excellent job, professional, nice, great sales person and really kind.
Excellent, prompt service! They had my car back to me in one day! Very impressive!
First time here and it was the easiest car buying experience ever! I did buy used and thankfully did not need to finance but I truly appreciated Juan in sales and Lee in finance helping me through the process quickly. Everyone I encountered at this dealer was professional.
I have been coming to this dealership for years and I will have to say my new service advisor Alessandra is the best